BANKING & DEPOSITS

To deposit funds, navigate to the 'Banking' tab within the 'My Account' section of the VINBET platform and follow the prompts to make a deposit using one of our supported payment methods.

If you wish to withdraw funds from your VINBET Customer Account, you need to navigate to the 'Banking' tab within the 'My Account' section of the VINBET platform and submit an 'EFT Withdrawal' Request.

Please note that:

• All deposited funds must be turned over at least once before they will be able to be withdrawn;
• You must have had your identity successfully verified before you will be able to withdraw funds from your Customer Account; and
• If you use a debit card to fund your account, VINBET may (at its sole discretion) elect to deposit the proceeds back to the debit card used for the deposit.

VINBET reserves the right to withhold or cancel any pending withdrawals until the the method by which you have funded your Customer Account has been verified.

In order to verify your deposit method, we may require that you provide us with a legible copy of the front and back of the any card used to deposit funds. When sending a copy of the card, we only require that the first 6 and last 4 digits of your card number be visible (as well as your full name and the card expiry date). The other digits in your card number may be redacted.

Withdrawal requests are processed once daily on weekdays. VINBET will use best endeavours to ensure that all withdrawal requests that are received before 11:00am AEST Monday-Friday (excluding Public Holidays) are processed on the day that they are received.

VINBET does not use Osko or any other instant payment services when processing withdrawals. Withdrawal requests are processed, and funds distributed, via Electronic Funds Transfer (EFT). Funds distributed to you via EFT may take up to 5 Business Days depending on how long it takes for the respective banks to process the transfer.

VINBET reserves the right to postpone the processing and payment of any withdrawal request where:

• We reasonably believe that the withdrawal is being made by a third-party and not by you;
• We reasonably believe that one or more deposits into your Customer Account were made by a third-party and not by you;
• Any amount of the funds in your Customer Account have not been received into our bank account or are otherwise uncleared funds.
• You have not bet through or turned over each amount deposited in your Account at least once.
• You have not verified your Customer Account or any of the methods used to fund your Customer Account.

The minimum withdrawal amount is $10.00 except where the total balance in your Customer Account is less than $10.00, in which event you will be able to submit a withdrawal request for the entire remainder of your account balance.

VINBET PTY LTD is an Australian wagering operator based in South Australia. Customer funds are held in accordance with applicable Australian wagering regulations and industry best practices.

VINBET is committed to the security of your account and the protection of your personal and financial information. We use industry-standard encryption and secure payment processing for all deposits and withdrawals.

For any questions about the safety of your funds, contact us at support@vinbet.com.au or call +61 408 927 209.